Phu Quoc Times is an independent travel guide created to help you explore the island like a local - from hidden food stalls to honest advice on what's actually worth seeing.

This privacy policy explains how we handle personal information when you visit our website at www.phuquoctimes.com/en, whether you're reading our content, sending us a message, signing up for updates, or making a booking through one of our listed partners.

We wrote this to be clear and not confusing. There are no legal smoke screens. It contains just what you need to know - what data we collect, how we use it, and the choices you have.

By using this website, you're agreeing to the terms in this policy. If anything feels unclear, you're always welcome to contact us. We're real people behind this site, and we care about doing this the right way.

1, What information we collect

1.1 - Information you give us directly

When you fill out a form, please send us an email or sign up for updates; you're choosing to share personal details like your name, email address, or phone number. We only use this info to reply, send updates (if you've asked for them), or help you with your request.

1.2 - Information we collect automatically

Like most websites, we receive technical data when you browse our site. This includes your IP address, the device or browser you’re using, and which pages you viewed. This helps us understand what people are actually reading so we can make the site better, not just bigger.

1.3 - Cookies and tracking tech

Right now, we use minimal cookies. But in the future, we may use cookies to:

• Remember your language or viewing preferences.
• Track how visitors use our site.
• Support features like remarketing or advertising

If and when that changes, we'll let you know clearly - and give you control over what’s stored on your browser.

2, How we use your information

We only gather what counts and apply it to improve your experience through smoothness, relevance, and enhancement.

2.1 - To enable the site to serve you better

• Your clicks, visits, and even your phone's screen size enable us to build a quicker, simpler website. From website load speed to information layout, everything is driven by what people really do here - not what we believe they want.

2.2 - To figure out what actually matters

• We use analytics to see which pages people love, which flop, and where they tend to leave. This information tells us what to fix, what to write next, and how to make the whole thing more useful.

2.3 - To stay in touch (but only if you want)

• If you sign up for updates or tours or reach out with questions, we'll use your info to reply, help, or send you something helpful now and then. There will be no spam, daily blasts, or sales funnel circus.

2.4 - To (maybe) show you good stuff later

• Right now, we don't run ads. But we might in the future - things like ferry deals, tour offers, or local finds. If we do, we'll use cookies to keep it relevant, never random. Always your choice.

2.5 - To keep responsible and observe the regulations.

• If we legally have to, your information will be used for site protection, responding to a legal request, or maintaining fairness and above-board standards.

We use your information to make Phu Quoc Times quicker, more valuable, and better for visitors similar to you. Never sell, never spam, never act in dubious manner.

3, Cookies & Tracking technologies

Like most websites, we use small files called cookies, but keep it honest.

3.1 - What are cookies?

Cookies are bits of data your browser stores when you visit a website. They help the site remember things like your preferences or whether you've seen a pop-up.

Type of cookies we may use:

• Essential cookies: to keep our website running smoothly.
• Performance cookies: These help us see what's working and what's not
• Marketing cookies: We may use these for our marketing purposes

3.2 - Third-party tools

• Our pages may include features like Google Analytics, YouTube videos, or affiliate links. These services might set up their own cookies. We don't control those, but we'll always be upfront about their use.

3.3 - Controlling cookies

• You can constantly adjust your browser settings to block or delete cookies. We're also planning to add a proper cookie banner soon so you can manage choices easily from the site.

We use cookies to understand what readers enjoy and to improve our services. If we ever change that, you'll be the first to know.

4, Data sharing & Third parties

WE DO NOT SELL YOUR PERSONAL DATA

But to keep the site running and helpful, we do work with some third-party services. Here's how it works:

Who we work with:

• Hosting providers: where our website lives
• Analytics tools: We use Google Analytics and other analytics tool to understand our website better
• Booking or affiliate platforms: If you decide to make a transaction through our website, the booking may go through a partner site
• Email services: If you fill out the form or send us messages

These partners might process or store your data - but only to help us run the site better or provide the service you requested. They're not allowed to use your information for anything else, and we only work with tools that take privacy seriously.

We choose carefully, use the minimum data needed, and review our partners to make sure your information stays in good hands.

5, Data storage & Security

When you use Phu Quoc Times, your data might be stored on secure servers in Vietnam or overseas, depending on our services (like hosting or email providers).

We don't collect more than we need and take reasonable steps to keep your information safe and we only work with trusted partners

We only retain personal information as long as it is absolutely required. As follows:

• Contact forms or messages: kept just for our response or resolution of your need.
• Emails are stored until you unsubscribed.
• Aggregate analytics data kept without direct identities to enhance the site.
• We safely remove data when it becomes unnecessary.

Your information is never shared without a reason, and we do our part to ensure that it stays that way.

6, Your rights

It's your data. You have the right to:

1. Access any personal information we may have about you.
2. Ask for corrections if something's wrong or outdated.
3. Request deletion if you no longer want us to keep your data.
4. Unsubscribe from our emails anytime - click the link at the bottom of any newsletter.
5. Limit or turn off tracking by adjusting your browser settings or declining future cookie banners (we'll add them soon)

If you have any questions, want to make a request, or just need clarity - reach out.
Please email us at: info@phuquoctimes.com
We're real people behind the screen, and we take your privacy seriously.

7, Children's Privacy

Phu Quoc Times is intended for a general audience. It is not designed for or directed at children under 13 (or 16 in some regions).

We do not knowingly collect personal data from anyone under that age. If we become aware that information from a child has been submitted through our forms or tools, we'll take steps to delete it as soon as possible.

If you're a parent or guardian and believe your child may have provided us with personal information, please get in touch with us at info@phuquoctimes.com so we can investigate and take appropriate action.

8, Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or how we handle your data.

Whenever we make changes, we’ll post the latest version right here on this page with a revised “last updated” date at the top. We encourage you to check back now so you can stay informed about how we protect your information.

Your continued use of phuquoctimes.com means you agree to the current version of this policy.

9, How to contact us

Reach out if you have questions, feedback, or just want to say hi.

Email: info@phuquoctimes.com

Phone/WhatsApp: +84 357396155

Address: To 6, hem Chua Ong Cua lap, Duong To, Phu Quoc

You can also check our Terms & Conditions for service details